
Tully Williams
Fixed Operations Director at The Niello Company with deep experience in service retention, fixed-ops strategy, and dealer data initiatives such as building a CDP to drive retention and operations.
Best podcasts with Tully Williams
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Feb 13, 2026 • 1h 8min
Fixed Ops Friday With Tully Williams, Dave Thomas, and Jim Sabino | Daily Dealer Live
Jim Sabino, Fixed Operations Director at All American Ford, runs a large mobile service program and fleet work. Dave Thomas, CDK Global content director, presents CDK research like the Affordability Tracker and friction studies. Tully Williams, Fixed Ops Director at The Niello Company, focuses on retention, CDP builds, and fixed-ops strategy. They discuss retention tactics, CDP integration, CDK market research, and mobile service operations.


