Torrey Leonard
A key figure at Thoughtly AI revolutionizing call centers through automation.
Best podcasts with Torrey Leonard
Ranked by the Snipd community
Jun 28, 2024 • 31min
How Thoughtly AI is Automating Call Centers with Torrey Leonard
Torrey Leonard from Thoughtly AI discusses revolutionizing call centers through automation, sharing insights on their AI agent accelerator program optimizing call center operations. The podcast covers his journey from Minecraft server to call center automation, startup funding experience, benefits of AI technology in call centers, and improving customer experiences through AI automation.
Mar 30, 2026 • 46min
Stop Losing 9,000 Leads a Day: Torrey Leonard’s Playbook for Voice AI Follow-Up
Torrey Leonard, CEO of Thoughtly, builds voice AI that automates high-volume lead follow-up and hands hot prospects to human closers. He discusses why voice is the fastest interface, how AI handles repetitive qualification, disclosure and compliance, CRM onboarding and A/B testing, and the roadmap toward omni-channel orchestration and safer agent handoffs.
