Suzanne Sando
Lead analyst in Javelin's Fraud Management practice, specializing in consumer fraud behavior, fraud remediation, and designing educational and operational responses for financial institutions.
Best podcasts with Suzanne Sando
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Mar 26, 2026 • 22min
The Emotional Toll of Financial Fraud
Suzanne Sando, a fraud analyst focused on consumer behavior and remediation, and Dal Sahota, a payments security leader at LSEG Risk Intelligence, explore how scams pervade daily life. They discuss rising global scam volumes, generational differences in vulnerability, the emotional toll like shame and distrust, gaps in financial education, and practical measures banks can take to prevent and remediate fraud.
