Sumaiya Balbale
Board director at Shake Shack with extensive e-commerce, mobile, and digital marketing experience, speaking about AI's business applications and board oversight.
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Feb 25, 2026 • 21min
As AI Evolves, So Must Board Oversight
Don Vieira, Skadden tech policy lead advising on AI governance and regulation. Sumaiya Balbale, Shake Shack director with e-commerce and digital marketing expertise. They discuss why boards must address AI’s business impact, how Shake Shack uses AI for forecasting and guest experience, the roles of audit and nom/gov committees in AI oversight, and practical steps for directors to build AI fluency and protect confidentiality.
