Somya Kapoor

Somya Kapoor, CEO of IFS Loops, builds agentic digital workers for industrial AI. She discusses why earlier industrial AI stalled and how task-focused digital workers now automate procurement, field service, and back‑office workflows. Topics include plain‑English workflow authoring, integrating agents with human teams, and governance needs like auditability and supervisor agents.

Somya Kapoor, CEO of IFS Loops, explores the groundbreaking capabilities of digital workers during a recent conversation. She details how these industrial agents manage tasks like inventory replenishment and supplier orders, achieving impressive ROI in just weeks. Somya highlights the importance of technology readiness and discusses the emotional relief these agents provide to technicians. Additionally, she tackles the challenge of skills gaps in the workforce and emphasizes the need for effective change management to prevent AI pilot failures.

In this engaging discussion, Somya Kapoor, CEO of IFS Loops and a seasoned enterprise software leader, shares her inspiring journey from surviving the Gulf War to pioneering industrial AI. She reveals how her startup’s platform revolutionizes data connectivity and introduces digital workers that streamline operations. Somya also discusses overcoming early skepticism about AI and highlights a success story from Kodiak Gas, showcasing tangible ROI. Her insights on change management and actionable steps for leaders emphasize the urgency for embracing AI in industry.