
The AI in Business Podcast How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops
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Mar 18, 2026 Somya Kapoor, CEO of IFS Loops, builds agentic digital workers for industrial AI. She discusses why earlier industrial AI stalled and how task-focused digital workers now automate procurement, field service, and back‑office workflows. Topics include plain‑English workflow authoring, integrating agents with human teams, and governance needs like auditability and supervisor agents.
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Why Early Industrial AI Mostly Failed
- Early industrial AI failed largely because infrastructure and models weren't ready.
- Somya says expensive on-prem compute, lack of SaaS adoption, and shallow models prevented practical deployments years ago.
Mixed Data Removes Need For Perfect Lakes
- Modern agentic systems combine structured and unstructured data so enterprises no longer must fully normalize everything first.
- Somya emphasizes outcome-focused use of mixed data reduces the need for exhaustive data engineering.
IFS Loops Delivered Workers Fast After Acquisition
- IFS Loops shipped digital workers to market within six months after acquisition because the platform was already agentic.
- Somya contrasts this with vendors who only give platforms and tell customers to build agents themselves.
