Serena Klosa

Serena Klosa, a seasoned educator with 37 years in Chicago Public Schools, shares her journey from teacher to deputy chief. She discusses the importance of mentorship, emphasizing humility and the strength it builds. Serena recounts her initiation with the 'Queens of the Third Floor,' focusing on relationships and collaboration. She advocates for maintaining high expectations and valuing every school role. Through personal stories, she highlights the power of routines, critical feedback, and the need for continuous learning in education.