
Beyond My Years Your starter pack to mentorship, starring Serena Klosa
Jan 8, 2025
Serena Klosa, a seasoned educator with 37 years in Chicago Public Schools, shares her journey from teacher to deputy chief. She discusses the importance of mentorship, emphasizing humility and the strength it builds. Serena recounts her initiation with the 'Queens of the Third Floor,' focusing on relationships and collaboration. She advocates for maintaining high expectations and valuing every school role. Through personal stories, she highlights the power of routines, critical feedback, and the need for continuous learning in education.
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The Queens Of The Third Floor
- Serena joined three veteran teachers nicknamed the “Queens of the Third Floor” and earned their trust by listening and observing.
- Their direct coaching, consistency, and teamwork turned her into a stronger teacher and gave her lasting support.
Keep High Expectations For Every Student
- Never lower expectations for students and avoid prejudging behavior based on background.
- Hold students accountable and maintain high standards to support real growth.
Acknowledge Every Role Daily
- Acknowledge every school role and greet staff and support personnel consistently.
- Small gestures of recognition build trust and show you value the whole school community.

