Ryan McKean
Paralegal training and operations expert associated with ParaEra/Best Era who discusses hiring, training, and operational tactics for improving paralegal performance and client experience.
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Mar 18, 2026 • 16min
Beets, Berries, and Better Paralegals
Ryan McKean, paralegal training and operations expert with ParaEra/Best Era, offers practical takes on hiring, training, and running high-performing paralegal teams. Conversation covers recruiting from unexpected industries, closing the training gap, hands-on operational tweaks like scheduling autonomy, and when to part ways with underperforming staff.
