Malia Mason and Daniel Ames, negotiation experts from Columbia Business School, dive into the art of securing the best deals without being abrasive. They discuss the 'empathetic nibble,' a clever strategy for gaining extra benefits during negotiations. Learn how an FBI hostage negotiator approaches buying a car and the importance of building relationships. The conversation emphasizes preparation, understanding your limits, and aligning interests to ensure win-win outcomes, making negotiations more effective and enjoyable for everyone involved.
