Jon Couture

Chief Human Resources Officer at Vanguard, bringing decades of HR and financial-services experience and focused on aligning people strategy with technology, culture, and client value as Vanguard balances legacy and change.

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Jan 20, 2026 • 1h 3min

277 - Vanguard CHRO on Driving Change in a 20k+ Person Org: Jon Couture (CHRO, Vanguard)

Jon Couture, Chief Human Resources Officer at Vanguard, shares his journey from Air Force firefighter to HR leader. He discusses how Vanguard balances its long-standing culture with necessary changes for the future, emphasizing the importance of CHRO-CEO alignment. Jon delves into the paradox of evolving without losing the company's soul and the role of AI in enhancing productivity for clients and staff. He advocates for an AI-first mindset and prioritizes leadership development, showcasing how HR can energize workforce capabilities.

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