John Seddon
Occupational psychologist, consultant and author specialising in systems thinking for service organisations; known for applying Deming's principles to improve organisational effectiveness and productivity.
Best podcasts with John Seddon
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Nov 28, 2025 • 30min
The Productivity Puzzle – John Seddon
John Seddon, an occupational psychologist and systems-thinking consultant known for applying Deming’s ideas, tackles why productivity and growth often stall. He discusses failure demand in services, how targets and regulation backfire, the limits of AI as a fix, and why leaders should focus on enterprise-level effectiveness and purpose-driven management.
