Jia Li

Jia Li, President of LiveX AI, leverages adaptive AI agents to revolutionize customer support. Explore how these human-like agents engage customers in real-time for onboarding and retention, making interactions feel more natural than traditional bots. The conversation dives into the role of user data in personalizing experiences, proactive engagement techniques, and the complexities of training AI for effectiveness. Li shares insights on the AI evolution in customer engagement and its affordability for small businesses, shaping the future of user interactions.

Jia Li, co-founder, president, and chief AI officer of LiveX AI, builds human-like AI agents and holographic experiences for retail, events, and travel. She discusses full-size 4K holograms that greet and guide people, real-time on-prem inference for crowded venues, Super Bowl and airport activations, and the technical challenges of latency, accuracy, and scaling multimodal models.

Join Jia Li, former Stanford AI professor and LiveX.ai's founder, Harish Surendranath from AWS, and NASDAQ's Jeff Thomas for an enlightening discussion! They explore how generative AI is reshaping business processes, enhancing customer experiences, and driving efficiency. Insights on the future of automation highlight the shift towards complex tasks. The panel emphasizes democratizing AI for small businesses and the importance of responsible governance. Tune in for a deep dive into the AI revolution and its impact on the modern workforce.