Gary Mortimer
Retail marketing and consumer behaviour academic at Queensland University of Technology, providing expert analysis on department stores, retail trends and customer experience.
Best podcasts with Gary Mortimer
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Feb 5, 2026 • 10min
Q+A: Are we watching the slow death of David Jones and Myer?
Professor Gary Mortimer, retail marketing and consumer behaviour academic at QUT, breaks down the fate of Australia’s department stores. He discusses shifting consumer habits, online retail’s role in store closures, specialty retailers stealing categories. He explores experiential retail, right‑sizing flagships and whether loyalty programs can rescue legacy chains.
Mar 4, 2026 • 56min
Is dynamic pricing coming to Australian supermarkets and the end of letters
Aaron McEwen, behavioural scientist and workplace futurist, offers quick tips on spotting toxic workplace traits. Roxanne Missingham, chief librarian, reflects on the cultural weight of letters and the Rebel Hearts display. Professor Gary Mortimer, retail expert, and James Purtill, technology reporter, unpack electronic shelf labels, dynamic and personalised pricing, AI shopping agents and what that might mean for shoppers.
