Brooke Riley
Co-owner of Riley Plumbing, Heating & Air with multi-decade experience in plumbing and HVAC who led the company's adoption of ServiceTitan and AI-powered operational workflows.
Best podcasts with Brooke Riley
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Feb 10, 2026 • 29min
The AI Superpower: Scaling Your Business with Zero Overhead
Allie Riley, operations lead who implemented ServiceTitan and AI voice agents; Brooke Riley, multi-decade plumber who modernized workflows since 1999. They discuss moving from paper to fully AI-powered operations. They cover automating inbound calls, running an office-free AI location, using Dispatch Pro and Contact Center Pro, and motivating teams to adopt automation.
