Ben Larson
Experience Advisor at Baylor Scott & White Health with a background in patient experience, hospice and home care; facilitator of relationship-centered communication training focused on improving empathy, trust, and human connection in healthcare.
Best podcasts with Ben Larson
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Oct 9, 2023 • 27min
We're All Emotional Beings: That's What It Is to Be Human
Ben Larson, Experience Advisor at Baylor Scott & White Health who trains clinicians in relationship-centered communication. He talks about how human connection prevents errors and builds trust. He shares ways to reconnect to purpose, coach with curiosity and strengths, and use brief empathy statements to open honest conversations.
