How I Franchised This

Inside an $80M Franchise Operation with Multi-Brand Operator Jon Toy

Jan 29, 2026
Jon Toy, a former CPA turned multi-brand operator who scaled FastSigns and Rolling Suds into an $80M+ portfolio. He recounts leaving accounting for franchising, early naivety and hard lessons in cash flow, the diner-napkin merger that sparked rapid scale, and the systems, SOPs, and sales focus that fueled explosive growth and profitability recovery.
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ANECDOTE

From Ernst & Young To FastSigns

  • Jon Toy left Ernst & Young early to join FastSigns after a family member offered mentorship and backing.
  • He had little signs experience but leveraged mentorship and research to start successfully.
INSIGHT

Expertise Isn’t Required To Start

  • You don't need to be an expert in the product to succeed if you can problem-solve and learn.
  • Jon credits curiosity and willingness to self-educate as key early advantages.
ADVICE

Invest In Sales Training And Peer Groups

  • Invest in sales training and targeted reading to change how you approach business.
  • Join peer groups and implement ideas from conferences to accelerate growth.
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