Odd Lots How To Run A Bowling Alley-Arcade-Restaurant-Bar In The Middle Of A Pandemic
Aug 17, 2020
Adam Ozimek, co-founder of Decades and chief economist at Upwork, shares insights on navigating the pandemic's impact on multifaceted entertainment venues. He discusses innovative adaptations like takeaway cocktails and the challenges of coin shortages in arcades. Adam emphasizes the importance of creating enjoyable customer experiences while balancing profit margins. He also proposes policies for supporting small businesses, highlighting their resilience and the evolving landscape of the restaurant industry post-pandemic.
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Pre-Pandemic Cleanliness at Decades
- Decades, a combination bowling alley, arcade, bar, and restaurant, prioritizes cleanliness and upscale ambiance.
- Disinfecting shoes and providing hand sanitizer stations were standard practices even before the pandemic.
Decades' Business Model
- Decades' business model involves four interconnected operations: restaurant, bar, arcade, and bowling alley.
- Bowling and arcade have high-profit margins due to high fixed costs and low marginal costs.
Token Shortage at Decades
- Decades experienced a token shortage early on due to high demand and the time it takes to mint new tokens.
- Adam Ozimek, a partner, spent time emptying arcade game token containers to maintain supply.