288 - It’s Not a Benefits Problem. It’s a Behavior Problem

Most benefits strategies fail for one simple reason: employees don’t know how to use them.

Matt Scovil, Co-Founder and CEO of Medefy, joined us to break down why confusing benefits lead to higher healthcare costs, why behavior change is the real unlock, and how HR teams can turn benefits from a cost center into something employees actually use.

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Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode288

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🔗 Learn more about Wellthy at wellthy.com/mpl

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(09:18) Matt’s Origin Story

(14:03) Why Health Benefits Are So Hard for Employees to Understand

(19:47) How Benefits Complexity Exploded Over the Last 5 to 10 Years

(25:07) What HR Leaders Should Do When Benefits Costs Feel Out of Control

(32:58) How Medefy Discovered What Employees Actually Want from Benefits Support

(37:21) The Biggest Pitfalls Employers Make in Benefits Design and Communication

(42:04) How Preventive Care Incentives Can Dramatically Lower Healthcare Costs

(43:17) What Real Savings Can Look Like When Employees Use Benefits Better

(44:57) Where Benefits, Personalization, and AI Are Headed Next

(54:20) One Action HR Leaders Can Take Right Now to Start Fixing the Problem

(57:13) Rapid Fire: Advice for Someone Starting Their Career Today

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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.