The Dave Gerhardt Show (from Exit Five)

Kevin "KD" Dorsey on why every VP Sales should love copywriting, understanding how people buy, how to interview your customers, and why he hates the sales deck

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Apr 11, 2022
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ANECDOTE

Monthly Live Email Writing Sessions Improved Outcomes

  • Anecdote: Dave Gerhardt ran live monthly copywriting sessions with 30 sales reps to write email openers together.
  • Those sessions improved companywide emails and strengthened relationships between marketing and sales.
ADVICE

Ask Six Questions To Learn Why Customers Buy

  • Do interview 20+ customers with a short script of six questions to extract buying reasons and objections.
  • KD's six: Why did you buy; what problem were you solving; what were you afraid of; favorite part; what's changed most; how you'd describe us to a peer.
INSIGHT

Speak Prospect Language To Build Instant Rapport

  • Insight: Matching prospect language builds instant rapport and reduces subconscious friction.
  • KD shows that using unfamiliar marketing-speak like "innovative" or "all-in-one platform" triggers prospect discomfort and rejection.
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