Knowledge Fika 2.0:
Knowledge in M365 with Copilot and Content AI Episode 30: AI in SharePoint: The Brains, the Bold Moves & the Cory Behind It All
Mar 22, 2026
Cory Newton‑Smith, Group Product Manager at Microsoft who leads AI in SharePoint, shares the journey from document processing to Copilot‑powered knowledge. She discusses cleaning noise and detecting duplicates, surfacing authoritative content, and enabling in‑product actions like creating lists and pages via natural language. Short, practical tales of customer feedback shaping AI features.
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Cory's Long Microsoft Journey
- Cory described her 23-year Microsoft journey from testing to product management across developer platforms and IoT.
- She spent seven years in IoT, then built Copilot for Sales before joining SharePoint a year and a half ago.
Syntex To Platformwide AI Collaboration
- AI in SharePoint evolved from Syntex document extraction to a broader natural-language collaborator across sites, lists, pages, and libraries.
- Autofill showed AI could extract and generate metadata at scale, enabling curation that fuels search, views, and automation.
Thumbs And Telemetry Drive Rapid Iteration
- Customer feedback is captured both qualitatively via close engagements and quantitatively via anonymized chat telemetry and thumbs feedback.
- The team triages thumbs and prompt categorization to rapidly prioritize product changes.