No Bullsh!t Leadership

Should Your People Have a Say in Big Change?

35 snips
Nov 4, 2025
Explore the intricacies of organizational change and the pivotal role of consultation with affected parties. Learn how to secure buy-in without losing momentum, while navigating common misconceptions surrounding input processes. Discover the benefits of focused consultation and the pitfalls of poorly executed feedback methods. With five practical rules for effective consultation, this discussion emphasizes the importance of genuine engagement in driving successful change outcomes.
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ANECDOTE

Semi-Hostile Takeover At MIM

  • At MIM we had almost no consultation during a semi-hostile takeover and consultants made risky desktop decisions.
  • I had to fight to stop damaging changes because outsiders lacked operational understanding.
ANECDOTE

Lean Consultation At NTI

  • At National Transport Insurance we ran a focused two-year consultation for a core systems replacement.
  • The lean process delivered strong adaptation despite some implementation hiccups.
ANECDOTE

Politics Broke Consultation At Horizon

  • At Horizon the restructure consultation felt political and disingenuous, with outcomes seeming predetermined.
  • The poor process left the organisation unsettled for years after the change.
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