Positioning with April Dunford

Competition in a Positioning Exercise

43 snips
Feb 19, 2026
They argue you should start positioning by mapping who customers actually shortlist as alternatives right now. They explain why focusing on imagined problems or future visions leads teams astray. They use jobs-to-be-done and the milkshake story to show how comparison frames shape choices. They warn that sales teams reveal real competitors and that AI often misidentifies them.
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INSIGHT

Position For Today, Not Five Years From Now

  • Positioning should target the market and product you have right now, not some distant future vision.
  • Focus on who lands on customer shortlists today because that shapes real marketing and sales moves.
ADVICE

Don't Start By Naming The Problem

  • Avoid starting positioning by asking 'what problem do we solve' because customers struggle to articulate it clearly.
  • Instead, use concrete comparisons to discover true alternatives customers consider.
ANECDOTE

Milkshake Study Reveals Comparison Frames

  • April recounts the milkshake study where researchers discovered morning commuters bought milkshakes to fill hunger, avoid mess, and relieve boredom.
  • That research revealed the real comparison set: sandwiches and muffins, not soft drinks.
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