The $100 MBA Show MBA69 How to Handle Refunds in Your Business + Free Ride Friday
Nov 7, 2014
Learn how to handle refunds in your business effectively by providing clear refund policies, improving communication with customers, finding resolutions, offering gestures of goodwill, and building strong customer relationships.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Handling Refunds and Communication with Customers
03:29 • 2min
Handling Refunds and Finding Resolutions in Your Business
05:06 • 2min
Effective Strategies for Handling Refunds in Your Business
06:38 • 2min
Handling Refunds in Your Business and Building Customer Relationships
08:52 • 2min