MBA69 How to Handle Refunds in Your Business + Free Ride Friday
The $100 MBA Show
00:00
Handling Refunds and Finding Resolutions in Your Business
Learn how to handle refunds in your business by acknowledging customer difficulties, offering resolutions, and asking the right questions to find the best solution. Hear an example of offering a replacement shirt in a clothing business.
Play episode from 05:06
Transcript
