Compliance has become a major headache for estate agents, but is the real issue the regulation or the way it’s handled? In this podcast, I speak with Vijay Vashistha and Puja Mehra from 99 Home about why compliance still feels so difficult. Since HMRC made anti money laundering checks mandatory in 2020, many agents have struggled with the rules, document collection, and explaining the process to clients, particularly those less comfortable with technology. We also explore data security risks and why better education across the industry could help fix the problem.
