2293: Thales - The Importance of the Human Factor When Designing Technology

This episode delves into the often-overlooked human factor in cybersecurity with Amanda Widdowson, Head of Human Factors Capability at Thales. Businesses can invest significantly in cybersecurity infrastructure, but human error can undermine it. Amanda shares her extensive knowledge of human factors and ergonomics, highlighting the need to design policies that consider human factors rather than blaming people for poor security practices.

We discuss the importance of adapting policies to compensate for human error and why companies need to fit procedures around the people they have rather than trying to change people. Amanda stresses that while awareness training is crucial, it's not enough. People will still make errors, and technology to prevent these errors is critical.

Finally, we explore the additional challenges that have emerged over the past few years, including home information security. If you're a business owner or work in cybersecurity, you will want to take advantage of this insightful discussion on the human factor in cybersecurity.

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