The Dave Gerhardt Show (from Exit Five)

Marketing in the Age of AI: CMOs Separating the Hype from What’s Real

48 snips
Oct 6, 2025
Sara Ajemian from SOCi, Jennifer Delevante-Moulen of Knak, and Tara Robertson from Bitly dive deep into the realities of AI in marketing. They discuss the most overhyped AI uses, emphasizing that human nuance still triumphs in personalization. Success stories abound, including AI tools for content research and global localization, with Tara showcasing a 16x signup increase. The trio also shares how they personally incorporate AI into their workflows, highlighting curiosity, strategy, and the need for a human touch in this AI-driven landscape.
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ADVICE

Give AI Company Memory

  • Build an internal AI with memory to capture company knowledge for onboarding and historical context.
  • Use that memory to answer historical questions and speed new-hire ramping.
ANECDOTE

LLM-Powered Content Research Engine

  • Knak built an LLM-powered content research engine that queries multiple LLMs, scrapes citations, and stores analysis.
  • The engine identifies content gaps and has driven strong organic search and inbound results.
ANECDOTE

Weekly 'How I AI' Knowledge Sharing

  • Bitly runs a weekly "How I AI" show-and-tell where teammates share AI use cases without prep.
  • This practice spread knowledge, reduced imposter syndrome, and accelerated localization efforts.
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