2124: SAP - How Technology is Improving Public Sector Agility

From social services to the NHS, most public sector organizations have been feeling the strain of funding cuts, staff shortages, and a lack of end-to-end digital transformation over the past few years. Now, with record numbers leaving to work elsewhere and services increasingly squeezed by inflation, public sector organizations are facing their biggest challenges.

Satpal Biant, Head of Public Sector, UK & Ireland at SAP joins me on the Tech Talks Daily Podcast in a conversation about how technology is the key to modernizing the management of staff working on the frontline. We explore how it could play a key role in halting this mass exodus from the public sector in the months and years ahead. We also discuss how technology can streamline the administration, management, and operation of staff working on the frontline.

We discuss the importance of facilitating greater communication between managers and employees and how this can lead to an improved understanding of staff wellbeing and morale. But also how HR software, including sentiment analysis and automation, can play a key role in tracking and understanding employee sentiment.