ReLeader with Dr. Jon Chasteen

7 Things Leaders Need to UNLEARN — Part 2

5 snips
Dec 11, 2025
In this insightful discussion, leaders are urged to unlearn outdated success metrics and embrace new measures of engagement over mere numbers. The conversation highlights the pitfalls of replicating predecessors’ styles, encouraging authenticity in leadership. Additionally, the importance of transitioning from survival mode to a more proactive, faith-driven approach is explored. This transformative perspective invites listeners to rethink their leadership framework, focusing on vision and a healthy culture.
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ADVICE

Measure Engagement Over Headcount

  • Replace raw headcount with engagement metrics like giving, serving, and contribution in church contexts.
  • Measure contribution not attendance to reflect meaningful participation.
ANECDOTE

Enrollment Numbers Mask Budget Reality

  • Jon shares higher ed experience where headcount and FTE produce different budget signals.
  • Three heads can equal one FTE, so measuring wrong distorts planning.
ADVICE

Count Meaningful Online Views Only

  • Don't inflate online attendance by counting brief social media views as full attendees.
  • Track average watch time and exclude viewers under meaningful thresholds.
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