Resilient Supply Chain You Can Automate Booking. You Can’t Automate the Uh-Oh Moments
Air freight has long been the wild west of logistics, complex, opaque, and often wasteful. In this episode, I sat down with Chris Condon, founder and CEO of Aircon and the mind behind Captain Cargo, to unpack how AI and automation are reshaping air freight for the better.
Chris brings decades of freight forwarding experience and has built a platform specifically to help small and mid-sized freight forwarders compete with global giants. We explore why air freight isn’t just for emergencies, how faster quoting often matters more than faster transit, and how real-time exception management is the missing piece for most operators.
We also dig into sustainability. Chris explains how smarter consolidation and capacity optimisation, enabled by predictive analytics, can reduce unused cargo space and avoid unnecessary flights. In a sector where emissions are high and transparency is low, that matters.
This isn’t just about tech for tech’s sake. It’s about giving operators the tools to retain customers, improve margins, and respond to disruption, without losing control to the big players.
If you’re in logistics, supply chain management, or sustainability and you want to understand where AI is actuallydelivering value in freight, this one’s well worth a listen.
🎧 Listen now to learn:
- Why quoting speed trumps price in air freight
- How AI unlocks hidden network capacity
- What sustainable air cargo really looks like in practice
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