Game Changers with Molly Fletcher

Ryan Hawk on How to Grow as a Leader

Feb 20, 2020
Ryan Hawk, author and host of The Learning Leader Show, shares leadership lessons from sports and his book Welcome to Management. He explains common new-leader mistakes and practical one-on-one rituals. He outlines three essential skill sets for leaders and how to build ownership and trust in teams. Conversation includes curiosity, follow-up techniques, and sustaining culture.
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ANECDOTE

Welcome To Management Moment With Personal Crisis

  • Ryan Hawk had a 'welcome to management' moment in his first week when a distraught direct report told him her husband cheated and wanted a divorce.
  • He realized immediately he lacked the skills to respond and needed to learn to listen and support beyond task management.
ADVICE

Avoid Being The Chief Answer Officer

  • Avoid acting like the 'chief answer officer' when promoted; say 'I don't know' and commit to helping find the solution instead.
  • Being willing to admit gaps increases credibility and prevents repeatedly giving wrong advice.
ADVICE

Prepare Early For Big Moments And Daily Meetings

  • Prepare intentionally for big and small moments alike: rehearse presentations, tough conversations, and one-on-ones months ahead to perform under stress.
  • Ryan credits high-school coaches for ingraining preparation and work ethic that translate to leadership.
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