2147: Personalized Metaverse Experiences Without a Headset

Digital tools have transformed the car buying experience for drivers over the last twenty years. Most will routinely do their own research online before visiting their local dealer, but could the Metaverse further transform the process of browsing and purchasing your next vehicle?

Sitecore's 2022 Perceptions of the Metaverse Report recently revealed that consumers are ready (and expect) to engage brands in new virtual environments. The company is also working with Honda to streamline the purchasing experience using a Metaverse that does not require strapping a clunky headset to your face.

The concept promises to help make car configuration easier and more interactive. Drivers will be able to get all the information they need in a virtual world before completing the purchase. Ultimatley, technology is beginning to reimagine the traditional car dealership as an experience centre.

I sit down with Aswin Mannepalli, Global Director, Industry Strategy and Marketing for (Automotive and Manufacturing) at Sitecore Symposium 2022 to explore how digital and metaverse experience tools can streamline the car buying process to ease the path to conversion.