
Super Data Science: ML & AI Podcast with Jon Krohn 857: How to Ensure AI Agents Are Accurate and Reliable, with Brooke Hopkins
57 snips
Jan 28, 2025 Brooke Hopkins, Founder and CEO of Coval and former tech lead at Waymo, shares insights on AI agents and their societal impact. She discusses Coval's innovative platform designed for simulating AI interactions to ensure precision and scalability. The conversation explores the complexities of creating reliable voice agents and the future of AI autonomy, stressing the need for robust evaluation metrics. Brooke also highlights the importance of balancing AI capabilities with human oversight in an evolving tech landscape.
AI Snips
Chapters
Books
Transcript
Episode notes
Automating Appointment Booking
- Coval helps customer service agents automate appointment booking through simulation.
- It allows testing various scenarios, like booking for tomorrow, next week, or a specific date.
Simplifying Evaluation
- Coval simplifies complex AI agent evaluation for engineers.
- Its intuitive design streamlines the process, so engineers can focus on other core competencies.
Balancing Precision and Scalability
- Coval balances precision and scalability in AI agent testing. It enables thorough testing while avoiding excessive manual creation of conversation flows.







