Social Customer Service: How to Care for Customers With Social Media
Dec 11, 2015
45:48
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
Does your business have a social customer service plan? Want to step up your customer service on social media?
In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana.