The Curiosity Shop with Brené Brown and Adam Grant Brené with Charles Feltman on Trust: Building, Maintaining, and Restoring It
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Oct 4, 2021 
Brené Brown chats with Charles Feltman, author of The Thin Book of Trust, about trust in personal and professional settings. They discuss the importance of reliability, clear communication, and balancing commitments in building and maintaining trust. The conversation also touches on the impact of vulnerability, gratitude, and the beauty in imperfection.
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From Europe Traveler To Trust Coach
- Charles traveled Europe for nearly two years, worked odd jobs, then returned to college and later built a coaching career.
- He started Insight Coaching after being fired and discovering he loved asking questions instead of giving advice.
Assess Trust By Specific Domains
- Stop treating trust as all-or-nothing and separate the different assessments that form trust.
- Investigate whether problems are about competence, reliability, sincerity, or care before judging the person.
Distrust Is Usually Behavioral, Not Moral
- Most distrust stems from observable behaviors, not moral failure of character.
- Identifying specific behaviors allows repair instead of condemning the whole person.