Episode 487 - Measuring Inclusion with Paolo Gaudiano

'Inclusion is what you do and diversity is what you get.'

Paolo Gaudiano's expertise ranges from rocket science through computational neuroscience to the really tough work: diversity, equity and inclusion in organizations.

It's not got any easier over the last couple of years, but it's not got any less important, either. Paolo simply points to the evidence: focusing on improving workplace experiences for all employees leads not only to happier people but also to better business outcomes. His book - Measuring Inclusion: Higher profits and happier people, without guesswork or backlash - was named International Business Book of the Year at the Business Book Awards in 2025.

We also talk about the power and perils of language, the concept of 'gateway words', and the importance of recognizing that the words that work for you might not work for others...