This Is TASTE

685: Restaurant Trends and Resiliency with Resy CEO Pablo Rivero

Nov 12, 2025
Pablo Rivero, CEO of Resy and Tock, shares his deep passion for the restaurant industry and dining experiences. He reflects on his early days in Venezuela's bakery and his journey from banking to hospitality. Listeners discover trending dining spots, including the rise of high-quality pizza and wine bars with gourmet food. Pablo highlights the importance of regional cuisines and how diners take charge at the table. Lastly, he emphasizes supporting both new and established neighborhood restaurants, creating vibrant culinary communities.
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ADVICE

Use Resy And Amex Credits Strategically

  • Join Resy to be eligible for Amex-driven demand and marketing features like editorial highlights.
  • Use the Platinum Resy credit to boost spend at restaurants and drive incremental revenue for operators.
ANECDOTE

Tock Adds Ticketing And High-End Tools

  • Resy acquired Tock to combine complementary reservation features and reach Michelin- and James Beard–level restaurants.
  • Tock adds ticketing and tailored experience tools that help restaurants secure pre-paid revenue and manage tasting menus.
INSIGHT

Restaurants Are Resilient Social Hubs

  • 2023 was a difficult, uneven year for restaurants with climate events and economic uncertainty.
  • Despite that, restaurants remain sacred social spaces and continue to adapt to serve connection and celebration.
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