De Buurtzorg Podcast 7. Eigenaarschap
Dec 8, 2022
Jos de Blok, founder of Buurtzorg and a pioneer in self-organizing community nursing, shares insights on the power of autonomy and trust in healthcare. He emphasizes how ownership among teams leads to better patient outcomes and local collaboration. Jos discusses the importance of responsive care, driven by informal networks and relationships within the community. He also critiques unnecessary management tools, advocating for a shift from top-down control to professional-led practices in various sectors, hinting at the broader applicability of his model.
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Start Teams With A Core And Self-Governance
- Start new teams with a minimum core so they can handle complex cases from day one.
- Let teams decide schedules and roles so they become self-organising quickly.
Let Teams Reject Useless Measures
- Stop using tools and measures that teams find useless; build processes from teams' perspectives.
- Share practices across teams only when they prove helpful in daily local work.
Local Networks Multiply Team Capacity
- Teams leverage their members' informal community networks to solve problems faster and creatively.
- Ten people in a team create far more relational reach than any top-down manager can replicate.