The Elite Recruiter Podcast

Recruiters: Waiting on Clients Is Killing Your Desk

6 snips
Mar 3, 2026
Jamie Lupo, an 18-year recruiting leader who trains teams and rebuilds desks. She breaks down owning the process, scheduling debriefs before interviews, using reference calls to trigger client responses, and a flat-desk reset to turn routine work into revenue. Short, tactical moves to stop waiting and start controlling hiring outcomes.
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ADVICE

Always Ask Why To Reveal Candidate Motivations

  • Ask candidates why on specifics, not just checkbox answers, to uncover real motivations like daycare needs versus pet attachment.
  • Use that why to match roles precisely (e.g., daycare reimbursement or dog-friendly offices) and increase engagement.
ADVICE

Clear Candidates Before You Submit

  • Always clear a candidate on a specific job by calling and quantifying relevant experience before writing the submittal.
  • Ask targeted questions (union interviews, full cycle, specific tools) so your write-up mirrors the client's needs.
ADVICE

Use References To Restart Ghosted Clients

  • Use reference calls proactively when clients ghost you: call refs, gather third-party testimonials, then send that intel to the client.
  • Present ref feedback as fresh evidence to push a hesitant client toward an interview.
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