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S12 E11: The Most Underrated Way to Grow a Mission-Driven Brand (with Sam Springfield, Senior Director of Content at Bark)

Jun 18, 2025
In this episode, Sam Springfield, Senior Director of Content at Bark, shares insights into building a parent-first brand in a sensitive industry. He emphasizes the importance of educational storytelling over fear and discusses how engaging social and video content can elevate brand awareness. Sam highlights the challenges of balancing brand guidelines with influencer authenticity, warns against chasing every trend, and believes AI will enhance marketers' efficiency rather than replace them. Plus, they touch on what’s overrated in the DTC space!
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ADVICE

Hire and Retain Aligned Freelancers

  • Hire freelance writers aligned with your brand voice to reduce editing time.
  • Retain high performers by offering repeat work and clear brand examples.
ADVICE

Balance Influencer Guidelines and Authenticity

  • Provide influencers with brand guidelines but allow authentic expression for better audience connection.
  • Focus on factual accuracy while letting creators keep their unique voice.
ADVICE

Collaborate on Consistent PR Messaging

  • Collaborate closely with partners on joint PR to maintain cohesive brand messaging.
  • Politely request corrections if earned media misrepresents your brand.
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