The Simmer

Pablo Rivero, CEO, Resy (round 2)

Feb 25, 2026
Pablo Rivero, CEO of Resy and SVP/Head of Amex Global Dining, who led Resy’s integration with Tock and Amex partnerships. He explains the Resy–Tock unification, how key Tock features will be preserved, Resy Credit and its revenue lift for restaurants. Discussion covers discovery challenges, API and POS integrations with Toast, AI-driven personalized discovery, and rollout timing.
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INSIGHT

Resy And Tock Unite Into One Discovery And Booking Platform

  • Resy and Tock are merging into a single Resy experience to combine discovery and high-end booking features.
  • Tock functionality like deposits and multiple experience types will remain available under Resy while user accounts link behind the scenes.
ADVICE

Let Restaurants Choose Which OS To Use

  • Restaurants can keep the Tock (Talk) features they prefer while gaining exposure on Resy’s discovery platform.
  • Pablo says venues will choose between Resy-style or Tock-style product experiences while getting access to the same audience and payments flow.
INSIGHT

Resy Credit Drives Incremental Restaurant Revenue

  • The Resy Credit (an Amex benefit) materially increases diner spend and frequency at participating restaurants.
  • Data shows enrolled members spend ~25% more and often redeem $100 quarterly credits, prompting extra dishes and visits.
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