
Microsoft Teams Insider Inside Novo Nordisk's Microsoft Teams Rooms Journey — Thousands of Rooms and Counting
Mar 31, 2026
Christopher Amdi Mark, Senior IT Architect at Novo Nordisk who leads global meeting room standards, describes migrating thousands of rooms to Microsoft Teams Rooms. He discusses the COVID-driven shift in expectations, scaling pains with Windows MTRs, Cisco's Android MTR comeback, managing a mixed estate, BYOD risks, lifecycle planning, and where AI and intelligent cameras fit in meeting rooms.
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COVID Reset User Expectations For Meeting Rooms
- COVID forced Teams adoption and changed user expectations for meeting rooms from room-first to feature parity with the Teams PC client.
- Christopher saw users return wanting side chats, reactions, recording and raised hands in rooms, exposing gaps in legacy Cisco Room OS behavior.
Coordinate Desktop Teams Before Large MTR Windows Rollouts
- Avoid moving too fast on immature MTR Windows deployments without operations and tooling in place.
- Christopher recommends coordinating with desktop teams for separate policies, conditional access and update windows before large-scale rollout.
Early MTR Windows Rollout Hit Stability Issues
- Novo Nordisk initially rolled out ~1,000 MTR Windows devices using Lenovo Core and Logitech Rally bars and ran into maturity pain.
- Christopher described random Teams/Windows updates, touch-panel resolution issues and frequent hard reboots early on.

