1922: Fujitsu ServiceNow - Diagnosing the Symptoms (And Solutions) of Technical Debt

Carey Blunt, Global Head of ServiceNow Solutions at Fujitsu joins me in a conversation about diagnosing the symptoms (and solutions) of technical debt.

In a nutshell, technical debt is the cost of additional rework caused by choosing an easy solution over a better approach that would take longer. It's something that is impacting a huge number of organisations, especially in the wake of all the disruption we've seen in recent years. But while this has likely been born out of necessity, if these burdens from the past aren't addressed, the repercussions for your future could be severe. As shown by the fact that for every hour spent on innovation, organisations spend three hours tackling technical debt.

Even more worrying, however, is the recent study that revealed how 68% of organisations believed their technical debt would increase in 2022. So, to help organisations overcome this, this podcast will explore the main traits of technical debt to raise awareness among leaders who often fail to recognise the symptoms in their own business. But of course, like any good doctor, we won't just diagnose the symptoms, we'll also provide the cure – in the shape of thought leadership from our experts and a healthy dose of looking at the benefits of digital / IT workflows.