The Digital Marketing Podcast

Eight Psychology Experiments for Marketers

Apr 7, 2026
Phil Agnew, behavioural science specialist and host of the Nudge podcast, helps marketers apply classic psychology to real campaigns. He discusses social proof and why specificity wins. He covers loss aversion, endowed progress, anchoring, the pratfall effect, peak-end, distinctiveness, and visible effort. Practical marketing examples from ads, pricing, UX and loyalty programs are highlighted.
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ADVICE

Replace Generic Logos With Specific Customer Outcomes

  • Test social proof formats and prefer contextual, value-adding displays over generic logo banners.
  • Buffer replaced greyed logos with before/after follower stats of real customers and kept the variant because it improved results.
ADVICE

Kickstart Progress To Boost Loyalty Completion

  • Give customers a sense of endowed progress to increase loyalty and completion rates.
  • Drez and Nunes' car wash test showed stamping two spots in advance raised continuation by 82% versus a plain nine-stamp card.
INSIGHT

Loss Framing Persuades More Than Benefit Framing

  • Loss framing often persuades more than gain framing because losses feel roughly twice as painful as equivalent gains.
  • Aronson's insulation messaging and Kahneman/Tversky's work show reframing savings as 'what you lose' increases uptake.
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