303: General Stanley McChrystal - The New Definition Of Leadership

Mar 24, 2019

Stanley McChrystal, a retired four-star general and leadership consultant, shares insights on the evolving nature of leadership. He emphasizes that effective leadership is context-dependent, highlighting the importance of adaptability and active listening. McChrystal discusses his journey from a struggling student to a military commander, revealing how empathy and mentorship shape team dynamics. He introduces the 'Team of Teams' concept, advocating for connectivity and collaboration, and stresses the need for authenticity and reverse accountability in leading effectively.

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INSIGHT

Team of Teams Explained

Small teams are effective but hard to scale.
Connecting these teams organically creates synergy across large organizations.

ADVICE

Lead with Frontline Obsession

Leaders must engage closely with frontline teams to understand real challenges.
Being present shows care and gains crucial insights for effective command.

ADVICE

Modern Leadership Is Orchestration

Modern leadership involves orchestrating and connecting teams rather than command and control.
Delegate authority and foster curiosity for faster, better decisions.

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The Learning Leader Show With Ryan Hawk

Episode #303 - General Stanley McChrystal

Full Show Notes can be found at www.LearningLeader.com

A retired four-star general, Stan is the former commander of US and International Security Assistance Forces (ISAF) Afghanistan and the former commander of the nation's premier military counter-terrorism force, Joint Special Operations Command (JSOC). In June 2009, the President of the United States and the Secretary General of NATO appointed him to be the Commander of US Forces Afghanistan and NATO ISAF. His command included more than 150,000 troops from 45 allied countries.

Notes:

There is a formulaic myth: Leadership is not what we think it is...
- "I thought it was just behaviors, but that's too simplistic."
- "Leadership is intensely contextual." A great leader must adapt themselves to the situation.
  - "There's not a style that's perfect for every situation." Vince Lombardi coached differently based on the team he was coaching. Coach K (from Duke) is known to be incredibly adaptable and that's why he's succeeded year after year.
Important leadership qualities:
- Great listener -- Pay attention. Marinate in what's happening.
- Have humility -- Think of the people you serve
Why General McChrystal went to West Point:
- Dad, brothers, grandpa were all soldiers. It's in the family.
- He wanted to be an Army Officer
Stan struggled his senior year in high school. He lived by himself, his mom had died.
His Freshman year at West Point, he didn't take the school part seriously and got in trouble.
He was almost kicked out of West Point.
However, he got extremely high peer review ratings:
- His new tactical officer told him, "You're going to be a great officer" -- This was said based on how his peers had so much respect for him as a person. That mentor reached him and made a significant impact on him. "We all need someone like that."
The power of a mentor/leader who believes in you:
- It's huge to have someone who mentally maps it out for you and believes in you. Someone that takes time to get in your mind... To care about you. It must be genuine, and when it is, it's powerful.
Team of Teams: It's hard to scale a lot of small team. It must be organically connected.
The front line leader -- It's impactful to have a "front line obsession." Be with your team. Show them you care through your actions. In order to fully understand the situation, you need to get out and see it for yourself.
We often don't have the answers. "You can't fake it. The role of the leader has changed. It used to be command and control. A leader is more like a gardener now. You must orchestrate the pieces of a team, and ensure they are well connected." You want a well connected, curious organization.
"If when you get on the ground the order we gave you is wrong, execute the order we should have given you."
- The leader must educate the team to make wise decisions from the front line if the leader is somewhere else. The leader must trust the team to make the right decisions in that moment.
- "The leader still owns the outcome. The reality is the team will do better if properly trained." Create an organization of trust and speed.