HBR On Leadership The Art of Giving Feedback
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Jan 17, 2024 Therese Huston, a cognitive scientist at Seattle University and author, teams up with Jessica Gomez, an elementary school principal renowned for her feedback strategies. They delve into the nuances of giving feedback, exploring types like appreciation and coaching. Their discussion highlights the importance of trust in tough conversations, particularly for women leaders. They also stress follow-up conversations and proactive communication as keys to fostering growth. With personal anecdotes and practical strategies, they make the art of feedback both accessible and engaging.
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Prioritize Progress
- Prioritize feedback that allows for immediate progress and easy wins.
- This boosts motivation and builds trust for tackling harder issues later.
Addressing Bigger Issues
- Address bigger issues after establishing trust and achieving smaller wins.
- Frame the conversation with sensitivity and offer support.
Building Trust
- Build trust by actively listening and understanding the other person's perspective first.
- Ask what they would do the same or differently in the future.
