Outbound Squad

State of Outbound (Guest appearance on Mike Weinberg's podcast)

14 snips
May 5, 2026
Jason Bay, CEO of Outbound Squad and outbound training leader. He explains why outbound is harder now and why the classic SDR–AE split broke. He shares brutal booking math, four rep archetypes, and the Too Good To Ignore framework: Disqualify, Offer, Provoke. Practical plays on targeted messaging, compelling offers, and installing conviction in teams are discussed.
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INSIGHT

Outbound Booking Rates Are Shockingly Low

  • Outbound response math is now brutal with cold calling booking rates around 0.2% overall.
  • Jason Bay calculated ~500 cold calls or ~330 emails are required to book a single meeting on average, making volume-only strategies infeasible.
INSIGHT

Outbound Needs A Methodology Not Just Tools

  • Outbound is not dead but broken: it's harder now and requires higher skill and discipline.
  • Jason notes teams need methodology, training, and infrastructure to make modern outbound sustainable.
ANECDOTE

From Paper Lists To Empty Inboxes

  • Jason recounts building an early outbound center in 2011 with printed lists and landlines where many people actually picked up calls.
  • He contrasts that hum of live conversations with today’s 3% pickup rates to show how much the environment changed.
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