TED Talks Daily

Sunday Pick: Friction 101: How to make the right things easier and wrong things harder | Fixable

167 snips
Dec 22, 2024
Bob Sutton and Huggy Rao, Stanford professors and co-authors of "The Friction Project", dive into eliminating workplace obstacles. They discuss the dual nature of friction, emphasizing how to minimize negativity while encouraging positive interactions. The duo highlights the importance of a subtraction mindset to enhance efficiency and employee well-being. They also explore balancing speed with caution in startups and the significance of effective communication and collaboration for a better work experience. Get ready for actionable insights to transform your workplace!
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ANECDOTE

Mind 24-7 and Good Friction

  • Mind 24-7 transforms mental healthcare with 24-7 clinics.
  • Police officers are their primary referral source, streamlining access to mental care.
INSIGHT

Good Friction

  • Many important tasks require a slower, more thoughtful approach.
  • Higher IQ individuals solve harder problems slower but better.
ANECDOTE

Theranos vs. Sequel

  • Theranos rushed their process and ultimately failed.
  • Sequel took a slower, more rigorous approach to FDA approval and succeeded.
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