Guy Kawasaki's Remarkable People Ken Blanchard: Leadership Expert and Best-Selling Author of One Minute Manager
Feb 23, 2022
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Employees Are The Primary Customers
- Customer focus is essential but companies reach customers only by first taking care of employees.
- Profit is the applause for creating a motivating environment, not the sole purpose of business.
Adapt Your Style To Development Levels
- Use Situational Leadership: assess people's competence and commitment and adapt your style for each task.
- Move people toward self-direction and delegate when they become capable achievers.
Schedule Regular One-On-Ones
- Hold regular one-on-ones (every two weeks for 15–30 minutes) to know and develop your people.
- Managers should schedule these meetings and set agendas to help employees 'get an A.'